Who can edit
Anyone on your team with access to Rule Studio. Settings are stored in configuration, not code, so thresholds can be adjusted whenever you like - no developer and no software deployment required.
How to save
Make your changes - toggles, sliders, switches - then hit Save changes. Settings take effect on the rule's next check.
One account or all of them?
Your settings apply agency-wide - a threshold change covers every client account you manage, and there's no per-account override. That works because the adaptive rules compare each account to its own normal, so one setting behaves fairly across very different accounts: an "above the normal ceiling" alert means above each account's own ceiling, not one shared figure. Your saved settings override Clicc's defaults for your agency only.
Good to know. Some rules show a live "would have fired N times" estimate as you drag a slider - dial a setting and immediately see whether it'd be helpfully quiet or annoyingly noisy over the last 30 days.
